Examples

• 5/30/2026

  How I break down a system diagram, Part 2

• 5/1/2026

  How to ask for technical/IT help in a better way

• 10/26/2025

  Waaa….. you say outage? Thought we had that last year?

• 8/30/2025

  Learn how to absorb and break down complex online videos, materials, case studies

• 7/24/2025

  Documentation opinion and examples

• 6/21/2025

  How do I do a L1 / Support role

• 3/25/2025

  How do I prepare for a Jnr/Associate/Entry (L1) level IT job (Pt 1)

• 2/22/2025

  How would I demonstrate my IT technical skills? Pt 2

• 1/24/2025

  Examples on sounding like an IT pro

• 12/28/2024

  Who is your customer or client?