Alt+Ctrl+Start

This post about reviewing the following, https://altcontrolstart.wordpress.com/2024/07/27/what-should-i-learn-today-it-technical-skills-pt-1/. This post was written to provide a high level and relevant skill set required in the IT workforce.

Below I’ve provided some examples on how you can demonstrate IT technical skills from the previous post mentioned above.

• AWS Cloud computing
  • For the purpose of this example, we’ll be using AWS
  • You’re presented with an ECS solution containing several services
  • Navigate around the ECS cluster and observe some of the terms and functions
  • Check if the .json / config section has some data and config endpoints
    • Do you know what these configs are?
    • Document on your own notes and research what the configs mean
  • Is there a test environment or sandbox with these ECS solutions which you can interact with and use dummy data or traffic to see what the ECS solution does?
• ITIL
  • For the purpose of this example we’ll be referring to incident management
  • When you have been presented with an incident you can do the following (but not limited to)
    • Ask the user what the issue is and ask them to describe the issue
      • Can you see the issue or replicate it?
    • Ask the user what is stopping them from completing their task during this issue
    • Discuss if this issue has reoccurred before, discuss if there was a workaround or there was another user that fixed the issue.
      • Asking if it occurred before and identifying a user that may have fixed it will lead you to finding that person, getting the workaround and then you can document that workaround, until the issue is fixed.
• Learn to read code and understand the tools being used
  • Ask a developer or QA tester where the code can be run, tested and interrogated
    • Reading code is a good skill, but if you can’t see it in a visual form (I.e. being executed and run) it will be may be hard to visualise and understand that function
  • This might not be for everyone, but I tend to watch some creators YouTube that perform demo’s of their coding
    • I tend to focus on the tools and apps they used to build and code their apps.
      • E.g. what backend stack are they using to build the app, what language of choice they have selected, is their code in github or a coding repository where I can access myself and possibly create that project on my own
      • I then download some of the tools they use and try it myself, provided they are free tools

Summary:

• The IT technical skills mentioned above don’t require anything complicated to be performed
• It might sound simple what I mentioned but practicing the IT skills will add knowledge to your skill set
• These proactive skills will lead you to higher technical roles
  • E.g. If you are a L1 operations engineer (customer facing / front end) and want to get into a L2 role (middleware/ devops / SME).